As the impact of COVID-19 continues to be felt, we wanted to update you on the measures we're taking here at Canon Street Optometrists.
The health of our team and our customers has always been, and will always be, our number one priority.
We are working with the NZ Government's latest advice moving us to Level 2, we are pleased to be able to open for GENERAL EXAMINATIONS AND EYE CARE, DISPENSING, EYE WEAR AND ALL REPAIRS AND SUPPLY OF CONTACT LENSES AND SOLUTIONS.
Please be assured that the practice will be cleaned and sanitised between each customer, and there will be staggered appointments and plenty of space for the required social distancing. Due to this, please note that only the person being examined is welcome in the practice (unless by prior arrangement).
We will be utilising a Contact Register and will have some questions for those who are making appointments, so please remember to tell us if you are unwell or immunocompromised so that we can be prepared. Please also note, that we reserve the right to refuse entry into the practice if we believe customers or staff may be put at risk, so please be patient and respectful of everyone's health and safety.
If you are unwell, please stay home.
Due to the nature of optometry and dispensing, we will get very close to you during the examination, sometimes for prolonged periods of time, however we will ensure we are maintaining health and safety standards at all times.
Our team will be wearing the appropriate PPE wear (as deemed necessary and following Board recommendations). Every frame that is tried on will be sanitised before being returned to the display. Frames will need to be selected in practice, no appros available. We are pleased to offer contactless payment.
Please continue to be patient as we all navigate this new normal.
If you need to see an optometrist urgently, please contact us (emergency contact VANESSA CUMMING 021 636 433) as we will have an optometrist on call at all times - if we cannot assist you successfully over the phone and need to see you in the practice, we will ensure we are working under the most stringent social distancing and health and safety standards.
Our website remains operating as usual, so you can still browse for frames, read our blogs, etc., however the ordering and delivery of contact lenses and solution will be dependent on stock availability, and our ability to get the products to you safely.
We will advise you immediately should this situation change.
Please do keep in touch and let us know what we can do to help. We will continue to provide updates as we put our next measures in place.
Stay safe, be kind, and we'll see you soon.
VANESSA CUMMING 021 636 433
For information about COVID-19 please see their website: www.covid19.govt.nz